Privacy Policy

1. Introduction

Niibow Tech Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use the Niibow platform, including our website and mobile application (the "Platform").

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, phone number, and password when you register.
• Profile information: Date of birth, state, and profile photo if you choose to provide them.
• Reservation data: Details of reservations you make, including restaurant, date, time, party size, and any notes.
• Reviews and ratings: Content you submit about restaurants.
• Location data: Your approximate location when you enable location services, used to show nearby restaurants.
• Device and usage data: Browser type, device information, pages visited, and interaction patterns, collected through cookies and analytics tools.

3. How We Use Your Information

• To provide and operate the Platform
• To process and manage your restaurant reservations
• To personalise your experience, including mood-based restaurant recommendations
• To display nearby restaurants based on your location
• To communicate with you about your account, reservations, and Platform updates
• To improve the Platform through analytics and user feedback
• To prevent fraud and ensure Platform security

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Restaurant partners: Reservation details necessary for them to fulfil your booking.
• Service providers: Third parties that help us operate the Platform, such as cloud hosting (AWS), email services, and analytics providers.
• Legal requirements: When required by law or to protect our rights and safety.

5. Data Storage and Security

Your data is stored on secure servers hosted on Amazon Web Services (AWS) in the EU (Ireland) region. We use encryption, access controls, and regular backups to protect your information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within a reasonable period, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data in a portable format

To exercise these rights, please contact us at admin@niibow.com.

8. Third-Party Services

The Platform may contain links to third-party websites or integrate with third-party services (such as Google Maps and Google Authentication). We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

9. Children's Privacy

The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of the Platform after changes constitutes acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at admin@niibow.com.